Your Privacy Matters to Vasquez Law Firm

Our Commitment to Your Privacy

Vasquez Law Firm ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.floridaimmigrationlawyers.net, call or text us, use our online chat, or engage our legal services.

Information We Collect

• Personal identification information (name, email, phone number, mailing address)
• Immigration and personal injury case information and documentation you choose to share
• Communication records — including call recordings, text/SMS messages, chat transcripts, and correspondence
• Payment and billing information (processed by secure third-party payment providers)
• Website usage data, device/browser information, IP address, and analytics collected via cookies

How We Use Your Information

• To provide legal services, evaluate potential cases, and communicate about your matter
• To respond to consultation requests, calls, texts, chat messages, and form submissions
• To process payments and maintain client and billing records
• To comply with legal, regulatory, and professional-ethics obligations
• To improve our website, services, and client experience

Call Recording & Monitoring

Phone calls to or from our firm — including calls handled by our automated/AI voice-assistant intake system — may be recorded, transcribed, and monitored for quality assurance, training, accuracy of case information, and record-keeping. By continuing a call after being notified, you consent to such recording. If you do not wish to be recorded, you may end the call and contact us in writing instead.

Text Messaging (SMS) & Automated Calls

When you provide your phone number and request contact, you consent to receive calls and text messages from us about your inquiry or case, including messages sent using automated technology and a callback system. Consent to automated calls/texts is not a condition of purchasing or receiving legal services. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, or opt out of marketing by contacting us. We do not sell your phone number.

Live Chat & AI Assistant

Our website chat and virtual assistant may use automated/AI technology to answer general questions and route inquiries. Information you submit through chat is stored and used to respond to you and follow up. The chat provides general information only and does not constitute legal advice, and no attorney-client relationship is formed by using it. Please do not submit sensitive case details through chat until representation is established.

Third-Party Service Providers

We share information only as needed with vetted service providers who help us operate — for example, our client-relationship-management (CRM) platform, communications and voice-assistant providers, website analytics providers, and secure payment processors. These providers are bound by confidentiality and may use your information only to provide services to us. We do not sell your personal information. We may also disclose information when required by law, court order, or to protect legal rights.

Cookies & Analytics

We use cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve it. You can control or disable cookies through your browser settings; some site features may not function properly if cookies are disabled.

Attorney-Client Privilege

Communications with our attorneys in the course of an established representation are protected by attorney-client privilege. We maintain strict confidentiality of client information in accordance with professional ethics rules and applicable law.

Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain information for as long as needed to provide services and to meet legal, ethical, and record-retention obligations, after which it is securely disposed of.

Your Privacy Rights

Subject to applicable law and our professional-retention obligations, you may have the right to:

• Know what personal information we collect and how we use it
• Access and request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications and of the "sale" of personal information (note: we do not sell it)
• Exercise these rights without being denied service or treated differently

To exercise any of these rights, contact us using the details below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Third-Party Links

Our site may link to government and third-party websites (such as USCIS or EOIR). We are not responsible for the privacy practices or content of those external sites; please review their policies separately.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is posted to this page.